From web 1.0 to web 4.0: the digital heritage platforms for UNESCO’s heritage properties in Indonesia Puspita Ayu Permatasari | Akhmad Abdul Qohar | Arief Faizal Rachman | Show more Puspita Ayu Permatasari https://orcid.org/0000-0002-2103-4520 Switzerland Università della Svizzera italiana Ph.D. Candidate in Information Communication and Technology (ICT) in Intangible Cultural Heritage and TourismFaculty of Communication, Culture and SocietyThe Institute of Digital Technologies for Communication (ITDxC)UNESCO Chair in ICT to develop and promote sustainable tourism in World Heritage SitesUSI - Università della Svizzera Italiana,Lugano - Switzerland Akhmad Abdul Qohar https://orcid.org/0000-0002-6551-4745 Indonesia PT. Telekomunikasi Indonesia Executive consultant at Qortama Digital Solution and Department of User Experience atPT. Telekomunikasi Indonesia Arief Faizal Rachman https://orcid.org/0000-0001-9040-994X Indonesia Trisakti School of Tourism Department of Tourism Development Submitted: 2020-02-11 | Accepted: 2020-06-09 | Published: 2020-07-08 DOI: https://doi.org/10.4995/var.2020.13121