WPOM-Working Papers on Operations Management 2024-04-23T00:32:13+02:00 Juan A. Marin-Garcia Open Journal Systems <p style="text-align: justify;">WPOM is an open access scientific journal that publishes advances and results of operations management research.</p> <p> </p> Integrating the SDG into university teaching: an application in human resources subjects 2023-07-05T00:56:12+02:00 Eva-María Mora-Valentín Irene Huertas-Valdivia Marta-Beatriz García-Moreno <p>The aim of this paper is to propose different initiatives to integrate the SDG into university education. To do so, firstly, some theoretical questions about the SDG and education are addressed. In addition, a review is made of previous research that has incorporated the SDG into university teaching. Finally, four activities are proposed that combine various teaching methodologies, as well as digital resources to facilitate the integration of the SDG in Human Resources subjects. Our proposal constitutes a guide to help teachers who want to incorpo-rate the SDG in subjects related to the management and administration of people.</p> 2023-10-04T00:00:00+02:00 Copyright (c) 2023 Eva-María Mora-Valentín, Irene Huertas-Valdivia, Marta-Beatriz García-Moreno Lean Management a Co-occurrence Analysis 2023-10-17T11:30:56+02:00 Vanessa Rodríguez Cornejo Ángel Cervera Paz <p>The objective of this work is to identify and visualize the intellectual structure of the Lean Manufacturing research field. To achieve this, a bibliometric analysis will be carried out that combines a performance and co-occurrence analysis, to identify and analyze the relationships between the topics that have had the greatest impact on the construction of the knowledge base of this discipline. To achieve this objective, a bibliometric analysis was carried out that began with a search on the Web of Science (WOS) platform with the Lean Manufacturing theme. From this database, the references were exported and subsequently processed using the Bibliometrix software, which allows for both an analysis of indexes and the number of articles, which showed us that it was not until 2012 that a progressive publication of works on the subject begins, of productivity by country, with the USA appearing as the country with the greatest number of publications and the greatest number of citations on the topic analyzed, and of authors and journals with the greatest publications, as well as a co-occurrence analysis, which shows us the keywords most used by the authors and the thematic areas where they are most published, the results of which yielded five clusters or groups of keywords led by the terms Lean Management, Lean, Industry 4.0, Value Stream Map and Six Sigma.</p> 2023-12-15T00:00:00+01:00 Copyright (c) 2023 Vanessa Rodríguez Cornejo, Ángel Cervera Paz Inventory Optimization of Deteriorating Items: A Comprehensive Review of Carbon-Control Policies and Their Impact on Shelf Life, Greening Effects, and Rework Policies 2023-10-13T18:37:30+02:00 Poonam Verma Vinod Kumar Mishra <p>This study examines the deteriorating inventory management problem for items with short shelf life, considering alternative carbon control strategies from 2018 to 2023. These policies include carbon cap and trade, trade and credit policy, carbon-emission control, and others. The study takes into account critical elements such as shelf life, optimal policies, modelling approaches, greening effects, subsidies, and rework policies. The analysis started with a search for 'EOQ Model' in the Science Direct database, which generated 788 items. For a comprehensive evaluation, were restricted our resources to 329 scientific publications, including deterioration. Following that, it was limited to carbon emissions, obtaining 123 results. The papers referenced above cover a wide range of issues, including remanufacturing and rework, as well as carbon caps and trade-credit systems for data collection, yielding 45 and 32 research articles, respectively. The review prioritizes respected publications of peer-reviewed journals papers for reliable results were examined. A review of the literature suggested that future research should concentrate on stochastic modelling. The emphasis has been placed on identifying future study gaps that will aid in the development of most relevant models. The current work will serve as a guideline for selecting the suitable mathematical technique(s) and methodology(s) in various situations involving deteriorating items. The current analysis examined 42 research papers on deteriorating inventory modelling accessible in the literature to characterize its current state and indicate probable future directions. Future research needs have also been identified. This comprehensive study is firmly believed to fill a knowledge gap on deteriorating inventory and support in the formulation of appropriate methods for the creation of a successful and effective inventory control system for deteriorating products.</p> 2024-02-09T00:00:00+01:00 Copyright (c) 2024 Poonam Verma, Vinod Kumar Mishra Factors influencing nurse satisfaction with Automated Medication Dispensing Cabinets 2024-01-03T17:23:10+01:00 Víctor G. Aguilar-Escobar Pedro Garrido-Vega Patricia del Valle Vázquez-Rivas Antonio Monzón-Moreno <p>To improve efficiency, quality and safety of medication administration systems, hospitals have been implementing automated dispensing cabinets (ADCs) in healthcare units. The purpose of this study was to evaluate nursing staff’s level of satisfaction with ADCs by analyzing several aspects and differences in perceptions between groups of users. It being a fact that nurses are the end users of the ADC system, their perceptions and opinions are crucial to the success of this technological implementation. A cross-sectional survey was conducted in units with ADCs from a Spanish hospital (n = 97, 32.12%. response rate). Data were analyzed using comparisons between groups and principal component analysis (PCA). The results show that, in general terms, nursing staff have a high degree of satisfaction with ADCs, with order and organization being the most valued aspect. The type of clinical unit and personnel seniority explain some of the differences in valuation. PCA revealed the existence of two general dimensions of nurse satisfaction: efficiency and safety. From this study, conclusions can be drawn to help hospital managers achieve success in implementing ADCs in their centers.</p> 2024-04-16T00:00:00+02:00 Copyright (c) 2024 Víctor G. Aguilar-Escobar, Pedro Garrido-Vega, Patricia Vázquez-Rivas, Antonio Monzón-Moreno Towards sustainable business: Leading change from the bottom-up 2024-04-23T00:32:13+02:00 Rosa Esteban-Amaro Sofia Estelles-Miguel Ismael Lengua <p class="Abstract" style="margin-left: 0cm;">The principles of sustainability and circularity are gaining ground in business, driven by market uncertainty and instability. Although many policies and strategies promote the circular economy from the top-down, there are few tools to help businesses, especially small and medium-sized enterprises, overcome the challenges that hinder its implementation from the bottom-up. This article provides a structured bottom-up framework to accelerate the adoption of initiatives to achieve sustainable goals while transitioning to circularity. It adopts a conceptual framework development using a representation of the circular economy - the funnel metaphor - as a 'method' for exploring sustainability and circularity initiatives. The article categorises specific patterns in which initiatives can support the transition from traditional linear approaches to production and consumption to a more circular approach. By adopting a multidisciplinary and multi-stakeholder approach, this framework introduces a novel way of characterising sustainable and circular initiatives that allows for minimising rebound effects and balancing trade-offs. As a result, companies can better articulate their actions to future-proof their operations and mitigate unsustainable impacts in a context of resource constraints.</p> 2024-06-13T00:00:00+02:00 Copyright (c) 2023 Rosa Esteban-Amaro, Sofia Estelles-Miguel, Ismael Lengua Protocol: Systematic literature review on innovation competence in the service innovation process focused on patient experience 2023-10-27T17:33:40+02:00 Rosa Milena Gómez-Caballero <p>Innovation in services is a necessary requirement to improve the competitiveness of organizations, espe-cially in a globally growing sector like healthcare. However, it is a complex process since services are intangible and co-created with users and other actors who interact through different roles, interests, and capabilities. Additionally, the outcome of the innovation process is expected to be a new or improved ex-perience for the patient and their family, as it is a key indicator in healthcare systems that determines user satisfaction and service quality.</p> <p>Many studies suggest the application of approaches and tools to innovate in services, but the literature is scarce in linking the innovation process with patient experience and individuals' skills to achieve successful innovation outcomes. This literature review aims to identify the relationship between three theoretical con-structs: the service innovation process, innovation competence, and patient experience, which will establish a theoretical framework for understanding the innovation competence of those involved in the healthcare service innovation process to contribute to collaborative work among ecosystem actors.</p> <p>This article presents the protocol for the systematic literature review considering previous works related to process improvement in the healthcare sector, attempting to address questions related to research topics and considering future lines outlined in previous reviews. The methodological design of this systematic review is based on recommendations made by authors in the healthcare field, and the recommendations of the PRISMA 2020 statement were also followed.</p> 2024-04-19T00:00:00+02:00 Copyright (c) 2024 Rosa Milena Gómez-Caballero