De Haan JA, Sacristán-Díaz M. Measuring performance at the supply chain level: the role of the chain director. Work. pap. oper. manag. [Internet]. 2016 May 11 [cited 2026 Mar. 7];7(1):1-21. Available from: https://polipapers.upv.es/index.php/WPOM/article/view/5380