PONS-MORERA, C.; CANÓS-DARÓS, L.; GIL-PECHUÁN, I. Application of a affinity diagram to improve the technological services of the Universidad Politécnica de Valencia. WPOM-Working Papers on Operations Management, [S. l.], v. 3, n. 1, p. 46–60, 2012. DOI: 10.4995/wpom.v3i1.969. Disponível em: https://polipapers.upv.es/index.php/WPOM/article/view/969. Acesso em: 25 jul. 2024.