SANCHIS, P. I.; BONAVÍA, T. Internal communication system analysis in a small company. WPOM-Working Papers on Operations Management, [S. l.], v. 8, n. 1, p. 9–21, 2017. DOI: 10.4995/wpom.v8i1.7390. Disponível em: https://polipapers.upv.es/index.php/WPOM/article/view/7390. Acesso em: 4 oct. 2023.