MARTÍN-PEÑA, M. L.; DÍAZ-GARRIDO, E.; FLORES-UREBA, S. Operations Management in Services: An analysis of competence and methodologies from the perspective of student (EHEA). WPOM-Working Papers on Operations Management, [S. l.], v. 5, n. 2, p. 1–14, 2014. DOI: 10.4995/wpom.v5i2.3146. Disponível em: https://polipapers.upv.es/index.php/WPOM/article/view/3146. Acesso em: 10 jul. 2025.