MARTÍN-PEÑA, María Luz; DÍAZ-GARRIDO, Eloísa; FLORES-UREBA, Sandra. Operations Management in Services: An analysis of competence and methodologies from the perspective of student (EHEA). WPOM-Working Papers on Operations Management, [S. l.], v. 5, n. 2, p. 1–14, 2014. DOI: 10.4995/wpom.v5i2.3146. Disponível em: https://polipapers.upv.es/index.php/WPOM/article/view/3146. Acesso em: 21 jan. 2026.