[1]
Pons-Morera, C., Canós-Darós, L. and Gil-Pechuán, I. 2012. Application of a affinity diagram to improve the technological services of the Universidad Politécnica de Valencia. WPOM-Working Papers on Operations Management. 3, 1 (Jun. 2012), 46–60. DOI:https://doi.org/10.4995/wpom.v3i1.969.