Evaluating the impact of ERP systems on SC performance with ISM

Cristina López Vargas, Jenifer López García

Abstract

Most companies nowadays have already implemented on-premise or cloud -based ERP systems into their IT infraestrutures. These packages allow firms to integrate, standardize and execute the whole business processes in real time, improving their productivity and operational efficiency. Previous studies highlight their beneficial effects go beyond the single firm. Indeed, ERP system can assist supply-chain partners to work in close coordination. In order to reach a better understanding in this matter, the present study aims to develop a comprehensive framework. This will represent the benefits derived from ERP adoption in Supply Chain performance. In doing so, we applied an interpretive structural modelling (ISM). Finally, we provide a case study that explores the viability of this framework.


Keywords

Research; enterpise systems; SC performance; ERP benefits; ISM; Case study

Full Text:

PDF

References

Ansari, M. F., Kharb, R. K., Luthra, S., Shimmi, S. L., & Chatterji, S. (2013). Analysis of barriers to implement solar power installations in India using interpretive structural modeling technique. Renewable and Sustainable Energy Reviews, 27, 163–174. http://doi.org/10.1016/j.rser.2013.07.002

Attri, R., Dev, N., & Sharma, V. (2013). Interpretive Structural Modelling ( ISM ) approach : An Overview. Research Journal of Management Sciences, 2(2), 3–8. http://doi.org/10.1108/01443579410062086

Bouzon, M., Govindan, K., & Rodriguez, C. M. T. (2015). Reducing the extraction of minerals: Reverse logistics in the machinery manufacturing industry sector in Brazil using ISM approach. Resources Policy, 46, 27–36. http://doi.org/10.1016/j.resourpol.2015.02.001

Chou, D. C., Tan, X., & Yen, D. C. (2004). Web technology and supply chain management". Information Management & Computer, 12(4), 338–349.

Davenport, T. H. (1998). Putting the enterprise into the enterprise system. Harvard Business Review, 76(4), 121–131. http://doi.org/Technical Report

Hendricks, K. B., Singhal, V. R., & Stratman, J. K. (2007). The impact of enterprise systems on corporate performance: A study of ERP, SCM, and CRM system implementations. Journal of Operations Management, 25(1), 65–82. http://doi.org/10.1016/j.jom.2006.02.002

Hussain, M., Awasthi, A., & Tiwari, M. K. (2015). An ISM-ANP integrated framework for evaluating alternatives for sustainable supply chain management. Applied Mathematical Modelling, 40(5–6), 3671–3687. http://doi.org/10.1016/j.apm.2015.09.018

Jacobs, F. R., & Whybarck, D. C. (2000). Why ERP? A primer on SAP implementation. New York, NY: McGraw Hill.

Koh, S. C. L., Gunasekaran, a., & Rajkumar, D. (2008). ERP II: The involvement, benefits and impediments of collaborative information sharing. International Journal of Production Economics, 113(1), 245–268. http://doi.org/10.1016/j.ijpe.2007.04.013

Kovács, G. L., & Paganelli, P. (2003). A planning and management infrastructure for large, complex, distributed projects - Beyond ERP and SCM. Computers in Industry, 51(2), 165–183. http://doi.org/10.1016/S0166-3615(03)00034-4

Mandal, A., & Deshmukh, S. G. (1994). Vendor Selection Using Interpretive Structural Modelling (ISM). International Journal of Operations & Production Management, 14(6), 52–59. http://doi.org/10.1108/01443579410062086

Ng, C. S. P., Gable, G. G., & Chan, T. (2002). An ERP-client benefit-oriented maintenance taxonomy. Journal of Systems and Software, 64(2), 87–109. http://doi.org/10.1016/S0164-1212(02)00029-8

Sage, A. P. (1977). Interpretive structural modeling: methodology for large scale systems. New York, NY: McGraw Hill Higher Education.

Warfield, J. (1973). Binary Matrices in System Modeling. Ieee Transactions on Systems, Man, and Cybernetics, SMC-3(5), 441–449. http://doi.org/10.1109/TSMC.1973.4309270

Warfield, J. . (1974). Developing interconnected matrices in structural modeling. IEEE Transcript on Systems Men and Cybernetics, 4(1), 51–81.

Wong, W. P., & Wong, K. Y. (2014). Synergizing an ecosphere of lean for sustainable operations. Journal of Cleaner Production, 85, 51–66. http://doi.org/10.1016/j.jclepro.2014.05.093

Abstract Views

2730
Metrics Loading ...

Metrics powered by PLOS ALM

Refbacks

  • There are currently no refbacks.


 

Cited-By (articles included in Crossref)

This journal is a Crossref Cited-by Linking member. This list shows the references that citing the article automatically, if there are. For more information about the system please visit Crossref site

1. ERP investment and implementation between China and US: difference and enlightenment
Xiangbin Yan, Guang Yu, Peinan Ji
Information Technology and Management  vol: 20  issue: 4  first page: 175  year: 2019  
doi: 10.1007/s10799-019-00301-4



This journal is licensed under a Creative Commons Attribution 4.0 International License.

Universitat Politècnica de València

e-ISSN: 1989-9068   https://doi.org/10.4995/wpom