Teamwork dynamics analysis as a teaching resource in operations management courses


  • Maria J. Oltra Mestre Universitat Jaume I
  • Cristina García Palao Universitat Jaume I
  • Marisa Flor Peris Universitat Jaume I



Learning, Teamworking, Competence, Action learning


Team working is a form to organize the work in numerosus production contexts and so an competence to be develop in students from several high educational courses. The objective of the work is to research on how to facilitate the teamworking competence development on operations management students. Action learning is use as methodology and student’s reflections are the base for making proposals which are mainly related with using process analysis as reference for the teams flow work analysis.


Download data is not yet available.


Chase, R.B., Jacobs, F.R. & Aquilano, N.J. 2009, Administración de operaciones: producción y cadena de suministros, 12ª edn, McGraw Hill, México.

Coghlan, D, and Brannick, T. (2005), Doing Action Research in Your Own Olganization. 2nd edition. Sage, London

Gibbs, P., Cartney, P., Wilkinson, K., Parkinson, J., Cunningham, S., James-Reynolds, C., Zoubir, T. Brown, V., Barter, P., Sumner, P., MacDonald, A., Dayananda, A. & Pitt,A. (2016). Literature review on the use of action research in higher education. Educational Action Research, DOI: 10.1080/09650792.2015.1124046

Jones, P. y Robinson, P. 2012. Operations Management, Oxford University Press., England.

Marks, M. A., Mathieu, J. E., & Zaccaro, S. J. (2001). A temporally based framework and taxonomy of team processes. Academy of management review, 26(3), 356-376.

Mathieu, J. E., & Button, S. B. 1992. An examination of the relativeimpact of normative information and self-efficacy on personal goals and performance over time.Journal of Applied Social Psychology, 22: 1758-1775.

Revans, R.W. (1998), ABC of Action Learning: Empowering managers to act and to learn from action, Lemons & Crane, London.

Salas, E., Stagl, K.C., Burke, C.S. and Goodwin, G.F. (2007), "Fostering team effectiveness in organiza-tions: Toward an integrative theoretical framework", in Shuart, B., Sapulding, W. and Poland, J. (Ed.), Nebraska Symposium on Motivation, University of Nebraska Press, Vol. 52, pp. 185-243.

Slack, N., Chambers, S. y Johnston, R., 2010. Operations Management. Pearson Education Limited, Ingla-terra (6ª ed.).

Tuckman, B. (1965), "Developmental sequence in small groups", Psychological Bulletin, Vol. 63 No. 6, pp. 384-399.




How to Cite

Oltra Mestre, M. J., García Palao, C., & Flor Peris, M. (2017). Teamwork dynamics analysis as a teaching resource in operations management courses. WPOM-Working Papers on Operations Management, 8, 76–80.