Action planning intervention to identify how to improve selection processes for internships

Juan A. Marin-Garcia, Eduardo González, Myriam Carrasco, Daniel Ros


In this research into participatory action research, by a team formed by researchers and people in charge in various areas of several multinational companies, we reflected on the advantages and disadvantages of internships and we proposed a procedure for companies to improve the recruitment and selection of industrial engineers, while strengthening relationships between the university and companies, attracting students’ interest, improving their professional competences and providing evidence for their students’ real learning to degree managers at the same time.


Internship; action research; recruitment; industrial engineering; operations management

Full Text:



Alemany-Costa, J., Tornil, X. P., & Panadès-Estruch, L. (2016). The impact of the ehea on the professional internships: Interviews with the academic coordinators. Intangible Capital, 12(2), 420-443. doi:10.3926/ic.611

Alfaro, J. A., Avella, L., & Mejía-Villa, A. (2016). Concerning the increasing relevance of action research methodology in improving collaboration between researchers and industry in the field of operations management. Paper presented at the 23rd EurOMA conference. TRondheim. Norway.

Amorim, M., Pimentel, C., & Rosa, M. J. (2012). Iem graduates transition to the labour market: The importance of internships. International Journal of Industrial Engineering and Management, 3(2), 83-92.

Anderson, N., Potočnik, K., & Zhou, J. (2014). Innovation and creativity in organizations: A state-of-the-science review, prospective commentary, and guiding framework. Journal of Management, 40(5), 1297-1333. doi:10.1177/0149206314527128

Antoncic, B., & Hisrich, R. D. (2001). Intrapreneurship: Construct refinement and cross-cultural validation. Journal of Business Venturing, 16(5), 495-527. doi:

Bigelow, J. (1998). Teaching managerial skills: Moving beyond current practice.

Conejero, A., Garcia-Sabater, J. P., Maheut, J., & Marin-Garcia, J. A. (2015). The praktikum upv campus: Stretching closer ties between research at the university and students in secondary school. WPOM-Working Papers on Operations Management, 6(2), 64-75. doi:

Contreras, R. B. (2014). Utilización del programa de analisis cualitativo atlas.Ti para gestionar y analizar datos. Paper presented at the

Dansberry, B. E. (2012). Examining outcomes data from an undergraduate internship program. Paper presented at the 119th ASEE Annual Conference and Exposition; Conference proceedings, San Antonio, TX; United States; 10 June 2012 through 13 June 2012.

Dick, B. (2009). Action research literature 2006-2008. Action Research, 7(4), 423-441.

Dougherty, T. W., Turban, D. B., & Callender, J. C. (1994). Confirming first impressions in the employment interview: A field study of interviewer behavior. Journal of Applied Psychology, 79(5), 659-665.

Escudeiro, N., Escudeiro, P., Druzovec, T., & Papadourakis, G. (2014). Praxis: Bringing an european dimension to project/internship academic activities.

Eylon, D., & Herman, S. (1999). Exploring empowerment: One method for the classroom. Journal of Management Education, 23(1), 80-94.

Friese, S. (2012). Qualitative data analysis with atlas.Ti. London: SAGE Publications Ltd.

Gardner, W. L., Reithel, B. J., Foley, R. T., Cogliser, C. C., & Walumbwa, F. O. (2009). Attraction to organizational culture profiles: Effects of realistic recruitment and vertical and horizontal individualism--collectivism. Management Communication Quarterly, 22(3), 437-472.

Gill, R. W. T. (1979). The in-tray (in-basket) exercise as a measure of management potential. Journal of Occupational Psychology, 52(3), 185-197. doi:10.1111/j.2044-8325.1979.tb00453.x

Lievens, F., & Anseel, F. (2007). Creating alternate in-basket forms through cloning: Some preliminary results. International Journal of Selection and Assessment, 15(4), 428-433.

Maertz Jr, C. P., Stoeberl, P. A., & Marks, J. (2014). Building successful internships: Lessons from the research for interns, schools, and employers. Career Development International, 19(1), 123-142. doi:10.1108/CDI-03-2013-0025

Marin-Garcia, J. A. (2015). Publishing in two phases for focused research by means of "research collaborations". WPOM-Working Papers on Operations Management, 6(2), 76-80. doi:

Marin-Garcia, J. A., Andreu Andres, M. A., Atares-Huerta, L., Aznar-Mas, L. E., Garcia-Carbonell, A., González-Ladrón-de-Guevara, F., . . . Watts, F. (2016). Propossal of framework for innovation competencies development and assessment (fincoda). Working Papers on Operations Management, 7(in press), in press.

Marin-Garcia, J. A., Aznar-Mas, L. E., & González-Ladrón-de-Guevara, F. (2011). Innovation types and talent managment for innovation. Working Papers on Operations Management, 2(2), 25-31.

Marin-Garcia, J. A., Garcia-Sabater, J. J., Maheut, J., Valero-Herrero, M., & Andres-Romano, C. (2012). Gestión de recursos humanos para ingenieros de la rama industrial. Harlow: Pearson Education.

Marin-Garcia, J. A., Perez-Peñalver, M. J., & Watts, F. (2013). How to assess innovation competence in services: The case of university students. Direccion y Organizacion(50), 48-62.

Martínez-Gómez, M., Marí-Benlloch, M., & Marin-Garcia, J. A. (in press). Validation of incode framework for assessment of innovation competency of higher education students: A multidimensional technique for affinity diagram to detect the most relevant behaviours and skills In press

Menke, S. E. (2006). Strategies for undergraduate internship recruiting. Paper presented at the 8th US National Conference on Earthquake Engineering, San Francisco, CA; United States; 18 April 2006 through 22 April 2006.

Miles, M. B., Huberman, A. M., & Saldana, J. (2013). Qualitative data analysis: A methods sourcebook: SAGE Publications.

Muñoz Justicia, J. (2005). Anñalisis cualitativo de datos textuales con atlas.Ti 5. Creative Commons license:

Naslund, D., Kale, R., & Paulraj, A. (2010). Action research in supply chain management - a framework for relevant and rigorous research. Journal of Business Logistics, 31(2), 331-355.

Nordstrom, C. R., Hall, R. J., & Bartels, L. K. (1998). First impressions versus good impressions: The effect of self-regulation on interview evaluations. Journal of Psychology: Interdisciplinary and Applied, 132(5), 477-491.

Ostrowski Martin, B., Kolomitro, K., & Lam, T. C. M. (2014). Training methods: A review and analysis. Human Resource Development Review, 13(1), 11-35. doi:10.1177/1534484313497947

Pujol-Jover, M., Riera-Prunera, C., & Abio, G. (2015). Competences acquisition of university students: Do they match job market's needs? Intangible Capital, 11(4), 612-626. doi:10.3926/ic.625

Ramirez Bayarri, L., Marin-Garcia, J. A., & Atares-Huerta, L. (2016). How has been assessed the innovation competency in companies and universities? Working Papers on Operations Management, 7(in press), in press.

Raoudha, H., Mouloudi, D. E., Selma, H., & Abderrahman, E. M. (2012). A new approach for an efficient human resource appraisal and selection. Journal of Industrial Engineering and Management, 5(2), 323-343. doi:10.3926/jiem.452

Ren, R., Sun, J. Y., Zhang, Y., Chen, Y., & Liu, C. (2015). Can good impression and feedback-seeking behavior help chinese graduates get a job?: A mixed-methods study on a recruiting assessment center. Journal of Chinese Human Resource Management, 6(1), 14-32. doi:10.1108/JCHRM-03-2015-0003

Rowe, C. (1995). Clarifying the use of competence and competency models in recruitment, assessment and staff development. Industrial and Commercial Training, 27(11), 12-17. doi:doi:10.1108/00197859510100257

Simons, T. (1995). Interviewing job applicants-. How to get beyond first impressions. Cornell Hotel and Restaurant Administration Quarterly, 36(6), 21-27. doi:10.1016/0010-8804(96)80999-2

Teng, J. G., Song, C. Y., & Yuan, X. F. (2004). Fostering creativity in students in the teaching of structural analysis. International Journal of Engineering Education, 20(1), 96-102.

Tett, R. P., & Jackson, D. N. (1990). Organization and personality correlates of participative behaviours using an in-basket exercise. Journal of Occupational Psychology(63), 175-188.

Trullas, I., & Enache, M. (2011). Theoretical analysis of the antecedents and the consequences of students' identification with their university and their perception of quality. Intangible Capital, 7(1), 170-212. doi:10.3926/ic.2011.v7n1.p170-212

Waldman, D. A., & Korbar, T. (2004). Student assessment center performance in the prediction of early career success. Academy of Management Learning & Education, 3(2), 151-167. doi:Article

Watts, F., Marin-Garcia, J. A., Garcia-Carbonell, A., & Aznar-Mas, L. E. (2012). Validation of a rubric to assess innovation competence. Working Papers on Operations Management, 3(1), 61-70.

White, W. F. (1991). Participatory action research. New York: SAGE publications.

Wilhelmy, A., Kleinmann, M., König, C. J., Melchers, K. G., & Truxillo, D. M. (2016). How and why do interviewers try to make impressions on applicants? A qualitative study. Journal of Applied Psychology, 101(3), 313-332. doi:10.1037/apl0000046

Zhao, H., & Liden, R. C. (2011). Internship: A recruitment and selection perspective. Journal of Applied Psychology, 96(1), 221-229. doi:10.1037/a0021295

Abstract Views

Metrics Loading ...

Metrics powered by PLOS ALM


  • There are currently no refbacks.


Cited-By (articles included in Crossref)

This journal is a Crossref Cited-by Linking member. This list shows the references that citing the article automatically, if there are. For more information about the system please visit Crossref site

1. Development and validation of Spanish version of FINCODA: an instrument for self-assessment of innovation competence of workers or candidates for Jobs
Juan A. Marin-Garcia
WPOM-Working Papers on Operations Management  vol: 9  issue: 2  first page: 182  year: 2018  
doi: 10.4995/wpom.v9i2.10800

This journal is licensed under a Creative Commons Attribution 4.0 International License.

Universitat Politècnica de València

e-ISSN: 1989-9068