Resultados percibidos obtenidos por las empresas asociados al uso de las prácticas de alta implicación (HIWP) (perceived results obtained by companies associated to the use of high involvement work practices)

Graziela Conci

Abstract

El objetivo principal de este artículo es investigar las relaciones entre las prácticas de alta implicación (HIWP) y los resultados percibidos por los mandos de las empresas. En la investigación identificamos los metaanalisis y revisiones de literatura realizados en los últimos 25 años. Aportamos una revisión de literatura de los artículos publicados en los años no contenidos en las revisiones anteriores (del 2007 al 2011) y que analizan la asociación de los indicadores de productividad, satisfacción, calidad, competitividad o atención al cliente como resultados de la aplicación de las HIWP. Como principal conclusión podemos indicar que la adopción de las HIWP, en general, aporta resultados positivos a las organizaciones.

(The main goal of this article is to investigate the relationships between high involvement work practices (HIWP) and the results perceived by managers of the companies using them. In the research we identify both the meta-analyses and the literature reviews done in the last 25 years. We present a revision of the literature of the articles published in the years not included in the previous revisions (from 2007 to 2011) and that analyze the association of productivity, satisfaction, quality, competitiveness or customer care indicators, as a result of the use of HIWP. As a main conclusion we can show that the adoption of HIWP, in general, contribute with positive results to the organizations).



Keywords

practicas de recursos humanos; alta implicación; resultados; participación; revisión de literatura; human resources practices; high implication; results; participation; literature revision

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References

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WPOM - Working Papers on Operations Management  vol: 4  issue: 2  year: 2013  
doi: 10.4995/wpom.v4i2.1552



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