IT enabled service delivery innovation from quality perspective Yao-Chin Lin | Ping-Heng Tsai | Nhu-Hang Ha | Show more Yao-Chin Lin Taiwan, Province of China Yuan-Ze University Dept. of Information Management Ping-Heng Tsai Taiwan, Province of China Yuan-Ze University Dept. of Information Management Nhu-Hang Ha Taiwan, Province of China Yuan-Ze University Dept. of Information Management Submitted: 2014-02-24 | Accepted: 2014-02-24 | Published: 2014-03-24 DOI: https://doi.org/10.4995/muse.2014.2191
