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Total Quality Management implementation in Greek businesses: Comparative assessment 2009-2013

Martha Vranaki

Greece

Democritus University of Thrace

School of Engineering, Department of Production and Management Engineering, Xanthi, Greece

Stergios Vranakis

Greece

Democritus University of Thrace

School of Engineering, Department of Production and Management Engineering, Xanthi, Greece

Lazaros Sarigiannidis

Greece

Technological Educational Institute of Kavala

School of Business and Economics, Department of Business Administration, Kavala, Greece

Submitted: 2014-08-26

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Accepted: 2015-05-25

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Published: 2015-07-10

DOI: https://doi.org/10.4995/ijpme.2015.3245