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Total quality management, employee commitment and competitive advantage in Nigerian tertiary institutions. A study of the University of Lagos

B.O. Abimbola

https://orcid.org/0000-0002-5399-4913

Nigeria

University of Lagos

Department of Business Administration

Faculty of Management Sciences

E.O. Oyatoye

Nigeria

University of Lagos

Professor and Head ofDepartment of Business Administration

Faculty of Management Sciences

O.G. Oyenuga

Nigeria

University of Lagos

Department of Business Administration

Faculty of Management Sciences

Submitted: 2020-01-09

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Accepted: 2020-05-27

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Published: 2020-07-18

DOI: https://doi.org/10.4995/ijpme.2020.12961